The 2-day Agile Scrum course illustrates the best practices in terms of project management approaches, while giving candidates in-depth knowledge of Agile, as it is supposed to be managed within upcoming and continuing projects. High volumes of change and uncertainty need to be managed efficiently and effectively when they arise, and the course is designed to equip professionals with the tools to do so.
The earner of this badge is eligible to earn 12 PDUs for Project Management Institute (PMI) certification.
Enrolled in noncredit UNH Agile-Scrum master certificate program and completed 12 hours (1.2 CEUs) within the certificate program. The student demonstrated Agile Project Management Methodology as well as the underlying Scrum process including sprint planning, daily stand-up meetings and the skills required of a certified Scrum Master. Students must achieve an 80% or higher on the Agile-Scrum Master open book exam and complete a final project demonstrating learned applied concepts.
The earner of this badge completed a 24 week coding boot camp. The earner is able to use several front- and back-end coding technologies. Some of the key technologies and programming languages students learn about during this program are: Databases (MySQL, MongoDB), Server Side Development (Node.js, Express, MERN Stack), Browser Based Technologies (HTML, CSS, JavaScript, jQuery, Bootstrap), Deployment (Heroku, Git), APIs, JSON and Ajax. This program is offered in partnership with edX.
AJAX is a web development method that enables interactive applications, facilitating the exchange of data between client and server asynchronously without requiring a full page refresh.
API development is the creation of interfaces enabling various software systems to interact, share data, and integrate seamlessly.
Bootstrap is a front-end framework that employs HTML, CSS, and JavaScript to create responsive, mobile-first websites and web applications.
CSS, or Cascading Style Sheets, is a language that specifies the visual presentation of HTML or XML documents, governing layout, colors, and typography.
Express.js is a lightweight framework for Node.js, designed for developing scalable APIs and web applications, featuring efficient routing, middleware support, and server-side logic.
Heroku is a cloud-based platform that allows developers to create, deploy, and manage applications using multiple programming languages.
HTML is a standard language for creating and organizing web content, using elements and tags to define the meaning and layout of web pages.
JavaScript is a programming language that primarily powers interactivity in web pages, enabling the execution of sophisticated functions such as dynamic content, interactive forms, and animations.
jQuery is a lightweight JavaScript library designed for quick web development, simplifying tasks such as HTML manipulation, event handling, animation, and Ajax interactions.
JSON is a simple, human-readable data format used for transferring structured information between servers and web applications.
MERN stack refers to a full-stack development framework, comprising MongoDB, Express.js, React.js, and Node.js, used for creating dynamic web applications and websites.
MongoDB is a cloud-optimized, open-source NoSQL database that handles various data types, offers dynamic schemas, and provides high performance, availability, and automatic scaling.
MySQL refers to an open-source database system that employs SQL to organize, manipulate, and store data in a structured manner.
Node.js is a cross-platform, open-source JavaScript runtime developed for executing JavaScript outside web browsers, enabling the creation of scalable network applications.
Be enrolled after completing a critical thinking and problem-solving coding test along with a final interview. Complete the 240 hour course (10 hours in-class plus 20 hours out of class weekly minimum). Submittal and successful review of a final project.
The earner of this badge has completed a 4-course noncredit carbon footprinting certificate program. Badge earners are prepared to create and manage a Greenhouse Gas (GHG) inventory for their organization or community. The earner possesses knowledge of core concepts for carbon footprinting as well as strategies for interpreting and communicating carbon footprint results.
Interpreting Carbon Footprinting Results
Earner completes a minimum of 16 hours (equivalent to 1.6 CEUs) within the UNH Carbon Footprinting Certificate program. Participants are required to take 3 core courses and 1 elective.
The earner of this badge has completed 36 hours (12 weeks) of live, interactive course work for the Certificate in Business Analytics program with UNH Professional Development & Training. The earner has obtained knowledge and experience in the following: Descriptive Analytics, Data Validation, Data Visualization, Predictive Analytics, Data Storytelling, Qualitative Techniques, and more.
Enrolled in noncredit UNH Certificate in Business Analytics Program. Full attendance required in all 12 sessions. Completed no fewer than 36 hours (3.6 CEUs) within the UNH Certificate in Business Analytics program. Students must achieve an 80% or higher on the assessment tests. Submittal and successful review of all class projects and assignments.
Earners of this designation have a comprehensive, practical foundation in digital marketing in the modern world. Earners of the UNH Digital Marketing Certificate have learned the skills required to advance in the fast-paced digital marketing career track, and have studied numerous traditional and digital marketing topics. Certificate programs are exclusively taught by industry experts that offer high quality instruction and the tools vital to success in the real world.
Participants must complete at least 6 workshops or 36 hours (3.6 CEUs) within the UNH Digital Marketing Certificate Program. The 6-course program provides a comprehensive, practical foundation in digital marketing and the skills required for advancement.
The recipient of this badge successfully completed 35 hours of instructor-led training and demonstrated competency in LSS concepts, tools and techniques on a real-life organizational improvement project. These include the DMAIC framework, basic statistical analysis methods, tools, control charts, problem solving techniques, data collection and analysis, reduction of process variation, process capability, cost analysis and the integration of Six Sigma and Lean in order to achieve improvement.
The earner of this badge is eligible to earn 35 PDUs for Project Management Institute (PMI) certification.
Students must achieve an 80% or higher on the Green Belt Exam and complete and present a final project demonstrating learned applied concepts. Ability to quantify the need for improvement both in process performance and financial impact to the organization. · Knowledge on how to analyze a process, identify waste, and collect appropriate data for selecting the most significant problem. · Determining and verifying root causes and being able to select effective and feasible countermeasures. Developing a plan to implement countermeasures and quantify the impact of a project, both in performance, financial impact and Return on Investment. Learning how to communicate the problem and solution in a logical, factual way.
Project Manager Scrum Master Certificate
The earner of this badge has completed 35 hours of course work for the PM-SM Certificate program with UNH Professional Development & Training. The earner has obtained knowledge and experience through a combination of live instruction and recorded lectures and can demonstrate competency in Project Management Framework, Project Integration, Scope, Time, Risk and Procurement Management.
Agile frameworks are adaptable methodologies that facilitate teams to respond to changing situations by utilizing incremental, iterative work processes and empirical feedback, promoting flexibility and customer focus in product development.
Critical thinking refers to the skill of impartially assessing and evaluating information to make a well-informed decision, characterized by skepticism and scrutiny of assumed facts.
Facilitation refers to the skill of leading groups, fostering discussions, and promoting engagement to attain effective results and agreement in various collaborative settings.
Organizational skills refer to the capabilities of individuals to effectively manage tasks, allocate resources, and prioritize responsibilities for the successful completion of goals.
Project management entails the organized, strategic allocation of resources to accomplish predefined objectives within a set timeframe and budget.
Scrum methodology is an agile project management approach emphasizing iterative progress through short sprints, defined roles, teamwork, accountability, and rapid product iterations.
Conflict management is the skill of recognizing, handling, and settling disagreements in a constructive manner, leading to beneficial results and preserving good relationships within a group or workplace.
Team building refers to the process of fostering connections, trust, and collaboration among group members to achieve shared goals effectively.
Risk management is a systematic approach to recognizing, evaluating, and reducing threats to an organization's goals, with the aim of maintaining stable operations.
Sprint planning is a process in agile methodologies where the team collectively decides on task priorities and forecasts the effort for an upcoming development sprint.
Communication is the process of exchanging thoughts, data, and emotions via speech, writing, and non-verbal cues, promoting comprehension and productive cooperation.
The PM+SM Certification fulfills Project Management Institute's (PMI) 35 hour requirement for the PMP® Exam.
Full attendance required in all 5 sessions. Students must achieve an 80% or higher on the assessment tests and complete and present a final project demonstrating learned applied concepts.
The Project Manager-Scrum Master Certificate program updates waterfall project management concepts in the tradition of PMI, with Agile-Scum, thus creating an improved and unified set of better practices.
The earner of this badge attended the Supervisors Boot Camp conference designed for individuals recently promoted to, or aspiring towards, a supervisory role. The conference offered a comprehensive exploration of the skills necessary for effective supervision such as managing diverse teams, handling challenges faced by new supervisors, understanding basic employment law and managing and retaining multi-generational teams.
Diversity Awareness involves recognizing and appreciating differences in race, ethnicity, gender, age, religion, disability, and sexual orientation, as well as respecting diverse viewpoints.
Leadership is the capacity to direct, encourage, and influence a team towards attaining shared objectives, creating a cooperative, responsible, and creative atmosphere.
Supervision refers to the process of overseeing, directing, and managing employee performance to ensure efficient task completion and achievement of organizational objectives.
Diversity and Inclusion management involves strategic efforts to create a workplace with varied backgrounds and an inclusive environment where employees experience a sense of belonging and equality.
Retention management refers to the deliberate efforts of a company to keep its employees through policies and practices that reduce turnover, enhance satisfaction, and foster long-term loyalty.
Empathy is the capacity to comprehend and relate to the emotions of others, promoting caring relationships and successful communication.
Teamwork entails a collective endeavor of individuals to attain a shared objective, accomplished through effective communication, coordination, and reciprocal support.
Supervisory management is the capacity to guide, monitor, and control the work and actions of staff or groups to attain organizational goals competently and successfully.
Attendees are required to participate in the 1-day UNH Supervisors Boot Camp
The earner of this badge completed a 36 hour (3.6 CEU) noncredit project management certificate program. Badge earners are prepared to lead projects using industry best practices and employing a range of project life-cycles. Students possess a foundational understanding of Project Management principles that deliver business value; apply globally-recognized Project Management processes, knowledge, tools, and techniques to real-world projects.
Change management is a structured method for shifting groups and organizations from their present state to a planned future state, maximizing acceptance and reducing opposition.
Estimating refers to the process of calculating an approximate value, duration, or requirement for a task or project, using prior knowledge, data, and analysis of relevant factors.
Lean management is a methodical approach that centers on persistent improvement and waste minimization in processes, striving to augment customer value.
Risk mitigation is the practice of identifying, assessing, and implementing measures to minimize or manage potential risks to a project or organization.
Project planning entails the methodical approach to establishing project goals, scope, timelines, resources, and milestones for successful project execution and completion.
Strategic planning entails determining an organization's course by establishing objectives, devising tangible measures, and designating resources for lasting targets.
Organizational Change Management involves guiding employees in adjusting to new business processes, systems, or organizational changes to achieve desired results.
Enrollment in non-credit UNH Project Management Certificate program and completion of no fewer than 6 workshops or 36 hours (3.6 CEUs) within the certificate topic area.
Individuals are well versed in best practices from leading sales ops experts. They've mastered critical concepts and strategies and put their new skills to the test in a live Salesforce Sales Developer environment. They have also created their own Strategic Sales Operations Playbook to guide a real-world company reach more prospects, increase pipeline, improve key processes, and generate more revenue.
Customization refers to the skill of adapting products, services, or content to cater to individual user requirements or preferences, typically by altering standard options to produce unique solutions.
Salesforce Analytics entails using Salesforce's built-in analytical tools to analyze customer data, generate sales insights, and improve business decisions through custom reports and dashboards.
Sales operations encompass the procedures and tasks that enhance a company's sales team effectiveness, such as data analysis, technology management, and workflow optimization, ultimately boosting sales performance.
Delivered online, enrollment and participation in a 10 week, 60 hour, non-credit Sales Operations Science Certificate program. 6 CEUs. Participants will also earn 14 Salesforce Trailhead badges.
Social and Emotional Learning Certificate
Earners of this badge have completed a 36 hour non-credit Social and Emotional Learning certificate program and have demonstrated understanding and application of the five core social and emotional competencies (from CASEL-https://casel.org/) – self-awareness, self-management, social awareness, relationship skills, and responsible decision-making. Earners choose developmentally-appropriate electives at the elementary, middle, or upper grades.
The Center for Advanced Social and Emotional Learning (CASEL)
Decision making is the logical, systematic process of assessing information, considering options, and selecting a course of action to attain intended results.
Self-awareness is the conscious understanding of one's character, emotions, motivations, and desires, allowing for personal insight and recognition of one's influence on others.
Self-managed refers to the capacity to autonomously control one's work, such as establishing objectives, arranging tasks, prioritizing duties, and carrying out assignments with little oversight.
Behavior management refers to the practice of directing and shaping behavior, particularly in educational settings, by using strategies like reinforcement, establishing limits, and employing behavioral modification methods.
Completed 36 hours (3.6 CEUs) or 6 workshops within the UNH Social and Emotional Learning Certificate Program.
Enrolled in noncredit UNH Social and Emotional Learning Certificate Program
The earner of this badge has successfully completed 5 courses (30 hours / 3.0 CEUs) in the Stormwater Management Certificate Program offered by UNH Professional Development & Training. The earner has obtained and showcased their knowledge in Hydrology, Modeling, Site Design, Construction, and Treatment System Design as accompanied by the 5 required courses.
Construction administration involves overseeing project contracts, documentation, budgets, timelines, and onsite activities to ensure successful completion according to design specifications.
HydroCAD Software Solutions HydroCAD is a specialized CAD software designed for simulating stormwater runoff and creating stormwater management systems in civil engineering applications.
Hydrology is the branch of science that examines water, its behavior, and characteristics on Earth's surface, atmosphere, and subsurface regions.
Infrastructure design refers to the planning and creation of essential systems and frameworks that facilitate and enhance an organization's functionality, encompassing hardware, network, and software aspects.
Maintenance and operations refer to the combined efforts of ensuring efficient equipment functioning and managing daily requirements for facility or system management.
Stormwater Management is the process of regulating and improving runoff from precipitation through techniques such as collection, storage, treatment, and release, to reduce flooding and preserve water quality.
System design is the process of creating a system's architecture and components to meet specific requirements, focusing on performance, scalability, and maintainability.
Watershed modeling is the use of mathematical simulations to analyze water flow, quality, and distribution within a watershed, predicting responses to environmental changes and management practices.
Watershed Management involves the preservation, conservation, and rehabilitation of watersheds through planned strategies, land management, and water resource control, ensuring ecosystem wellbeing and water purity.
Enrolled in noncredit UNH Stormwater Management Certificate Program Completed 30 hours (3.0 CEUs) within the UNH Stormwater Management Certificate program.
The earner of this badge completed a 16 hour (1.6 CEU) noncredit certificate in audio engineering program with UNH Professional Development & Training. Program curriculum includes a blend of academic and applied topics regarding introductory audio practices, recording, Protools, mixing & mastering, and more.
Audio engineering is the application of technical expertise to capture, edit, and enhance audio for diverse mediums, such as music, film, television, and live performances.
Music production encompasses directing and coordinating the creation of musical recordings or albums, involving artistic contributions, technical abilities, and teamwork with musicians and specialists.
Digital video recording refers to the process of capturing moving visuals using digital technology for storage in electronic format on various devices.
Participant attended all 8 certificate course sessions, 16 hours, 2 hours/week for 8 weeks. Critical Listening: Student has completed all critical listening exercises in class and those provided outside of class through homework, YouTube videos, or through Zoom. Protocols: Student has completed all necessary classwork in the introductory portions of class in regards to the Protocols software platform. Student demonstrated knowledge and understanding of how the software works, and how it can be applied/used effectively in Audio Engineering. Mixing & Mastering: Student has completed all necessary coursework in the mixing & mastering portions of class, including lecture videos, demonstrations, class discussions, and applicable homework.
Treatment System Design & Post Construction Performance Estimates
The earner of this badge completed the two part course (12 hours) of Treatment System Design & Post Construction Performance Estimates training through UNH Professional Development & Training. The earner has obtained knowledge and experience in the following: Performance characteristics of stormwater systems, Dynamic and static system sizing, Permeable pavements, Subsurface gravel filters, Hydraulic controls, Cost estimation, Performance crediting & more.
Construction Communication refers to the efficient transfer of project information among team members, stakeholders, and contractors, ensuring a clear understanding and successful completion of construction tasks and goals.
Performance monitoring entails the consistent observation and assessment of an individual or organization's work performance to guarantee maximum productivity, efficiency, and compliance with set standards.
Stormwater hydrology focuses on managing rainwater runoff to prevent flooding, erosion, and pollution in both urban and natural settings.
Enrolled in noncredit UNH Treatment System Design & Post Construction Performance Estimates, Part 1 course as well as the UNH Treatment System Design & Post Construction Performance Estimates, Part 2 course. Completed 12 hours (1.2 CEUs) within the UNH Stormwater Management Certificate program.
Stormwater Construction: Erosion & Sediment Controls
The earner of this badge has completed the 6 hours of Stormwater Construction: Erosion and Sediment Controls training through UNH Professional Development & Training. The earner has obtained knowledge and experience in the following: Construction activities, on-site erosion and sediment controls in relationship to stormwater management, Estimating sediment loads on construction sites, Erosion and sediment controls & Gravel roads.
Enrolled in noncredit UNH Stormwater Construction: Erosion and Sediment Controls course. Completed 6 hours (0.6 CEUs) within the UNH Stormwater Management Certificate program.
The earner of this badge completed a 6 hour Stormwater Hydrology training through UNH Professional Development & Training. The earner has obtained knowledge and experience in the following: Introduction to Site-Scale Hydrology, Time of Concentration, NRCS/SCS/Rational Design Precipitation, Design Runoff Hydrology, Hydrograph Routing, & Modeling Software and Routing Methodologies.
Enrolled in noncredit UNH Stormwater Hydrology course. Completed 6 hours (0.6 CEUs) within the UNH Stormwater Management Certificate program.
The earner of this badge has completed the 6 hours of Stormwater Modeling training through UNH Professional Development & Training. The earner has obtained knowledge and experience in the following: Hydrology and hydraulics, in-depth instruction and exercise for modeling and design of Low Impact Development (LID) and Green Infrastructure (GI) using common modeling approaches such as TR-55, HydroCAD.
Enrolled in noncredit UNH Stormwater Modeling course. Completed 6 hours (0.6 CEUs) within the UNH Stormwater Management Certificate program.
The earner of this badge completed a 6 hour Stormwater Site Design training through UNH Professional Development & Training. The earner has obtained knowledge and experience in the following: Soil Characterization, Groundwater Depth and Precautions, Watershed and Subwatershed Delineations, & Utilities.
Enrolled in noncredit UNH Stormwater Site Design course. Completed 6 hours (0.6 CEUs) within the UNH Stormwater Management Certificate program.
Badge earners attended a one-day conference focused on modern, effective leadership. The conference explored critical dimension of modern leadership including topics such as AI integration, emotional intelligence, neuroscience, and strategies for leading with empathy and purpose.
Leadership development focuses on enhancing individuals' skills, behaviors, and abilities to take on leadership roles, driving organizational performance and achieving strategic objectives.
Emotional intelligence is the ability to recognize, control, and utilize one's emotions to effectively interact with others and overcome obstacles.
Artificial intelligence refers to the development of computer systems that can perform tasks typically requiring human-like intelligence, including learning, problem-solving, and decision-making.
Neuroscience is an interdisciplinary field that investigates the nervous system, focusing on brain function, cognition, behavior, and the molecular biology of neural activity.
Engagement skills encompass the capacity to genuinely connect with people, actively listen, encourage involvement, and promote constructive interactions in one-on-one and group environments.
Innovation refers to the capability to produce fresh, beneficial concepts and transform them into practical applications or products, enhancing results or opening up new prospects.
Badge earners are required to participate in a one-day UNH Professional Development and Training conference on Leadership and Management.
The earner of this certificate has learned how to examine and document soil profiles, how to interpret soil maps, write soil legends and reports, as well as how to identify how soils develop over time and how to classify types of soil common to New England. They have participated in 4 workshops, including field work.
Soil classification is a method of organizing soils into categories according to their unique properties like texture, makeup, and development, facilitating informed use and management.
Soil mapping refers to the organized process of identifying and demarcating various soil types and characteristics within a specific region, typically for agricultural, land management, or environmental purposes.
Soil Morphology is the examination of soil's physical characteristics, such as color, texture, and structure, to classify and analyze soil types for various purposes.
Soil Type is the categorization of earth compositions like clay, loam, or sand, crucial for agriculture, construction, and environmental management.
Soil Genesis is the examination and comprehension of soil formation, categorization, and mapping, encompassing the analysis of physical, chemical, and biological elements that generate varied soil types.
Soil Health refers to the ability of soil to support plant and animal productivity, preserve or improve water and air quality, and benefit plant and animal well-being.
Learner must complete three core courses and at least one elective course with UNH Professional Development & Training to earn the Soil Science certificate. CEUs will be issued upon completion of each course.
The earner of this certificate has learned practical skills on using different methods of wetlands evaluation, understands the rules and processes behind evaluation, and can properly classify wetlands throughout New England. The earner also explored plant identification for wetland boundary determination, wetland function, and value assessment.
To earn the Wetlands Certificate, students must complete a total of five workshops within two years and be enrolled in the certificate program with UNH Professional Development & Training.
Earners of this badge have completed a 36-hour (six workshop) non-credit Behavioral Health Certificate program, demonstrating understanding and application of key behavioral health competencies essential for supporting K-12 students. These include fostering resilience, managing challenging behaviors, promoting social-emotional well-being, and implementing trauma-responsive and mental health-informed practices. Participants select developmentally appropriate electives tailored to the needs of elementary, middle, or high school settings.
Child & Adolescent Behavioral & Mental Health
Child & Adolescent Behavioral & Mental Health is the expertise in evaluating, diagnosing, and treating mental health and behavioral issues in young individuals, promoting emotional and psychological well-being.
Individual resilience refers to the capability of adjusting to challenges, bouncing back quickly from difficulties while maintaining a positive outlook and overall well-being.
Social-Emotional Learning refers to the development of skills for emotional self-awareness, goal-setting, empathy, relationship-building, and responsible decision-making.
Supportive listening involves attentively interacting with someone, demonstrating empathy, affirmation, and encouragement to create a supportive and collaborative conversation atmosphere.
Social skills encompass the interpersonal capabilities that enable effective communication and interaction with others, such as empathy, cooperation, assertiveness, and the ability to interpret and react to social cues appropriately.
Stress management refers to the capacity to remain calm, think clearly, and handle difficult situations or pressure effectively.
Anxiety Management is the ability to recognize, understand, and mitigate anxiety through mindfulness, stress reduction techniques, and seeking professional support when needed.
Mindfulness is the practice of being attentive to one's present thoughts, emotions, physical sensations, and surroundings, while maintaining an open and curious attitude.
Learner must be enrolled in noncredit UNH Behavioral Health Certificate Program, and complete six workshops in a two-year period.
The recipient of this badge attended the 2025 UNH Women In Business: The Power Shift conference. The conference brings together successful women to speak about how they are breaking down barriers and supporting and encouraging other women on their own path. Workshop topics included Leading Teams, DEI, and Influence and Negotiation. Attendees also learned about empowering future women leaders, and business for a purposeful future.
Business negotiation refers to the tactical discussions among parties seeking to achieve a mutually advantageous agreement, involving trade of goods, services, or other commercial interests.
Empowerment is the process of giving individuals the power and autonomy to make decisions, solve problems, and contribute meaningfully within a group or organization.
Mentoring involves providing guidance, knowledge, and emotional support to aid others in their personal or professional growth.
Professional Mentoring is the practice of providing guidance, support, and knowledge transfer to foster the personal and professional growth of less experienced colleagues or mentees within a specific field.
Attend and participate in the one-day Women in Business conference at the Peter T. Paul College of Business and Economics.
The earner of this certificate has learned the skills necessary to navigate the changing world of Artificial Intelligence, including AI-driven marketing and practical skills in using AI to increase marketing ROI and customer engagement; decision making; personalizing the customer experience to create more responsive customer interactions that drive satisfaction and retention; automation; and ethics and compliance in relation to business operations.
Artificial intelligence ethics encompasses the moral considerations surrounding AI, emphasizing responsible creation, utilization, and alignment with human values and rights.
Applications of Artificial Intelligence involve utilizing AI technologies to improve and automate tasks such as data analysis, machine learning, and predictive modeling in diverse fields.
Marketing is a systematic approach to developing, promoting, and delivering valuable products or services to customers and stakeholders.
Customer experience encompasses a customer's overall impression and satisfaction resulting from interactions with a company's offerings and brand, impacting loyalty and future engagement.
Automation refers to the use of technology to manage processes, systems, or equipment with minimal human input, aiming to enhance efficiency, consistency, and speed in tasks or operations.
Ethics and Compliance refer to the conformity to legal requirements and moral norms, ensuring organizational activities align with laws, regulations, and internal values.
Business operations entail the daily actions and processes undertaken by businesses to manufacture products, deliver services, and maintain smooth and efficient functioning.
Customer service refers to the assistance and attention given by a business to its clients, addressing their concerns, answering questions, and resolving problems effectively.
Predictive modeling is the development of statistical models that use historical data to make reliable predictions about future events, trends, and behaviors.
Learner participated in six, two-hour workshops with expert instructors in the AI field, and enrolled in the certificate program with UNH Professional Development & Training. Learning outcomes include creating a practical AI adoption roadmap, assessment of AI readiness and resource requirements, creating data-driven decision frameworks, learning how to implement chatbots and virtual assistants effectively, as well as creating transparent AI policies for an organization.
The earner of this badge attended and participated in the 2025 UNH Digital Marketing Conference, which featured regional marketing leaders and agency professionals sharing their expertise in brand building, emerging trends and tools and strategies in digital marketing. Presentations included marketing AI, graphic design for email marketing, consumer behavior and psychology, and how to articulate your value.
Marketing automation refers to technology that automates marketing campaigns and processes across various channels, facilitating sales efficiency, lead nurturing, and data analysis.
Marketing and outside sales refer to promotional efforts and direct customer interactions, away from company premises, to create leads and finalize sales transactions.
Marketing campaigns are well-planned efforts utilizing multiple communication methods to advertise and sell products/services, with the objective of attaining particular business aims.
Marketing communications encompasses planned strategies to interact with audiences, disseminate information, and advance a brand's offerings across diverse channels and platforms.
Marketing Concepts encompass key principles and ideas that guide successful customer engagement, value creation, and demand generation for products or services in a market.
Marketing Emails are targeted messages sent via email to promote products, engage customers, build relationships, and drive conversions through personalized content and effective communication.
Marketing Insights are data-driven analyses identifying consumer trends, preferences, and behaviors, enabling informed business decisions, strategy optimization, and enhanced customer engagement and brand performance.
Marketing presentations are structured displays of information, utilizing both visual and verbal elements, aimed at conveying marketing plans, campaign outcomes, or product advantages to clients and colleagues.
A marketing strategy is a detailed approach designed to accomplish business objectives by effectively conveying the worth of offerings to a specific consumer group, utilizing market analysis and branding methods.
Digital marketing is a strategic approach that utilizes various digital channels, such as SEO, social media, email, and content creation, to promote brands, engage audiences, and foster business growth.
Brand management involves creating and maintaining a consistent brand identity, promoting positive perception and driving awareness, loyalty, and competitive advantage through marketing channels.
Graphic design is the art of integrating text and visual elements to convey ideas through logos, layouts, advertisements, packaging, and digital forms.
Content marketing involves purposefully crafting and disseminating valuable, pertinent, and consistent material to appeal to a specific audience, ultimately aiming to stimulate profitable consumer response.
Earner of this badge attended and participated in the 2025 UNH Digital Marketing Conference.
Earners of this badge have gained in-depth insight into the concept of integrated multi-trophic aquaculture, including the importance of regulations and permitting laws, the value of cooperation around aquaculture, key parameters for site selection, tasks needed for a successful IMTA system and the relationship between aquaculture and seafood markets.
Aquaculture is the farming of aquatic species, including fish, shellfish, and plants, for various purposes in managed settings.
Federal regulations are nationwide rules set by the federal government, dictating business practices, environmental standards, and compliance requirements for multiple industries.
State regulations refer to the legal rules and requirements set by individual states, covering areas such as business practices, environmental policies, occupational standards, and health and safety measures.
Selection management refers to the efficient procedure of assessing, interviewing, and selecting the most appropriate job candidates for a company's positions.
Site operations consist of overseeing and organizing tasks essential for the smooth operation and upkeep of a physical work environment or installation.
The seafood industry encompasses the global activities of catching, processing, selling, and distributing fish and shellfish from various water sources.
Customer relationship management is a strategic approach to enhancing client satisfaction, loyalty, and business growth by effectively communicating and providing services.
To earn this badge, the learner must succesfully complete PD&T's self-paced online course.
Supervisors Boot Camp 2025: The Path to Advanced Supervision
Recipients of this badge participated in a one-day intensive program on advanced supervision, focusing on strategic leadership, organizational dynamics, and advanced supervisory techniques. The learner has gained practical tools to enhance their leadership style, engagement techniques and drive organizational success.
Management principles refer to the fundamental guidelines and most effective practices for successful leadership, strategy development, decision-making, resource distribution, and performance enhancement within an organization.
Management skills refer to the abilities required for successful leadership, including guiding teams, optimizing resources, strategic planning, and decision-making to accomplish organizational objectives.
Workforce management is a strategic approach to maximizing employee efficiency through processes such as scheduling, forecasting, monitoring, and staff development.
Strategic leadership entails directing and inspiring an organization towards its mission, shaping its culture and future through vision, and ensuring resource alignment for long-term achievement and innovative growth.
Organizational change refers to the systematic process of modifying company operations, strategies, culture, or technology in response to various factors, aiming to adapt and improve.
Organizational leadership encompasses the capacity to direct individuals and groups, shape company culture, steer strategic choices, and accomplish corporate objectives via efficient management methods.
The badge earner attended and participated in a one-day UNH Professional Development and Training conference on advanced supervision.
AI Essentials: Building a High-Impact Strategy
AI Essentials: Building a High-Impact Strategy badge image
The earner of this badge has learned how to evaluate AI's potential impact across business functions; created a practical roadmap for their organization; identified long-term AI opportunities; and assessed readiness and resource requirements. They have also designed a framework for AI adoption for their business.
AI Leadership is the ability to lead teams in adopting and utilizing AI technologies to drive innovation and achieve organizational goals.
AI strategy refers to the methodical planning and execution of incorporating artificial intelligence into a company to enhance its performance, creativity, and market position.
To earn this badge, the recipient must attend and participate in a two-hour online workshop with UNH Professional Development & Training. .2 CEUs will be awarded upon completion.
Leveraging AI for Data-Driven Decision Making
Leveraging AI for Data-Driven Decision Making badge image
The earner of this badge has learned how to harness artificial intelligence and machine learning to transform data into actionable insights to drive better business decisions. They can identify key business metrics for AI analysis, apply predictive modeling to business forecasting, interpret AI-generated insights effectively and create data-driven decision frameworks.
Data assessment is the methodical examination and appraisal of data to establish its precision, value, and applicability for sound decision-making and strategic planning.
Data-Driven Decision Making is a strategic approach that relies on analytics, facts, and figures to guide choices, reducing guesswork and subjectivity in business and policy decisions.
Business intelligence refers to the utilization of data analysis techniques and tools to make data-driven decisions and gain a competitive edge in the market.
Business insights refer to the comprehension and analysis of market trends, performance metrics, and data to guide strategic decisions and foster company growth.
Business metrics are numerical indicators employed to monitor, evaluate, and track a company's performance and achievement of its strategic objectives.
Frameworks are pre-constructed code libraries that simplify development, enforce structure, and enable the creation of scalable, maintainable software or web applications.
Results interpretation involves analyzing data outcomes to draw meaningful conclusions, inform decisions, and guide actions based on objective evidence and contextual understanding.
Analysis is the methodical investigation and assessment of data or information, where it is broken down into parts to reveal their connections and comprehend their importance.
Attend and participate in two-hour online workshop with UNH Professional Development and Training. .2 CEUs awarded upon completion.
Personalizing Customer Experience with AI
Personalizing Customer Experience with AI badge image
The earner of this badge has explored how AI can enhance customer satisfaction and loyalty with automated support. They have learned how to design AI-powered customer journey maps, implement chatbots and virtual assistants effectively, create personalized recommendation systems, and develop predictive customer service strategies.
Customer-centric approach is a business strategy prioritizing customer needs and experiences to build long-term relationships and deliver value, ensuring customer satisfaction and loyalty.
Customer Experience Improvement refers to the deliberate and ongoing process of enhancing customer satisfaction and loyalty through the optimization of interactions and touchpoints across the entire customer journey.
Customer experience management involves strategically shaping and responding to customer interactions to fulfill or surpass expectations, ultimately boosting satisfaction, loyalty, and positive word-of-mouth.
Customer experience strategy refers to the development and execution of tactics aimed at enhancing customer engagement, satisfaction, and loyalty through the optimization of interactions at every touchpoint.
Customer loyalty refers to a customer's consistent preference for a brand, demonstrated through repeated purchases and positive advocacy, stemming from trust and satisfaction with the company's offerings.
Customer journey mapping is the process of illustrating and analyzing a customer's experiences and interactions with a product, service, or brand throughout their relationship.
Customer retention refers to the practice of retaining customers through strategic marketing, engagement, and relationship management to ensure repeat business and minimize turnover.
To earn this badge, the recipient must attend and participate in a two-hour online workshop with UNH Professional Development and Training. .2 CEUs will be awarded upon completion.
The earner of this badge has explored the ethical implications of AI implementation and how to develop responsible AI practices that build trust and ensure compliance. They can identify ethical risks in AI applications, develop governance frameworks, ensure AI compliance with regulations, and create transparent policies.
Ethical AI is the responsible development and use of AI technology, prioritizing fairness, accountability, transparency, and user privacy and rights.
Ethical AI Governance is the process of establishing and enforcing standards to ensure AI systems operate in a responsible, fair, and transparent manner.
Ethical Decision Making is a process that involves evaluating alternatives while adhering to ethical principles, such as integrity, transparency, fairness, and accountability.
AI governance refers to the systematic oversight and regulation of AI systems, aiming to ensure their ethical, transparent, and compliant functioning.
Responsible AI is the practice of developing and implementing AI systems that prioritize ethics, transparency, and societal benefit while minimizing potential harm.
AI Risk Management is the process of recognizing and addressing potential risks and ethical concerns related to artificial intelligence systems.
Ethical responsibility entails a dedication to conduct oneself with honesty and adherence to moral standards, while considering the consequences for others and society.
Transparency refers to the act of openly disclosing information and intentions to stakeholders, fostering transparency, responsibility, and confidence in business interactions and decision-making.
Compliance monitoring is the process of ensuring an organization's operations and practices conform to relevant laws, regulations, and standards.
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The earner of this badge has learned how to leverage AI tools and techniques to transform marketing efforts and deliver personalized campaigns to drive results. They have learned about AI-powered marketing automation tools, implementing predictive analytics for customer behavior, designing personalized content strategies and optimizing marketing spend with AI-driven insights.
Marketing analytics is the process of assessing and managing marketing performance using data to make informed decisions, improve effectiveness, and increase return on investment (ROI).
Marketing content entails producing and disseminating pertinent, valuable, and coherent materials to captivate a specific audience, ultimately fostering profitable consumer behavior.
Marketing Spending refers to the deliberate distribution and handling of monetary funds for diverse promotional efforts, aiming to boost brand visibility, connect with target markets, and accomplish business goals.
Automation tools are software programs that execute recurring tasks automatically, boosting productivity and accuracy in various operations.
Automation systems consist of technologies created to control machinery, processes, or operations automatically, reducing human involvement and improving effectiveness, dependability, and speed.
Communication planning is a strategic approach to crafting and delivering messages to specific audiences, choosing the best channels, and timing to ensure successful information exchange and goal accomplishment.
Communications management entails strategically organizing, implementing, monitoring, and revising various communication channels within and between organizations.
Fundraising in the Digital Age: AI-Powered Approaches
Fundraising in the Digital Age: AI-Powered Approaches badge image
The badge earner has learned how to identify potential donors, craft outreach that resonates and automate tasks with AI in order to focus on building relationships. They have explored how to personalize outreach and use behavioral insights to boost engagement with their organization.
Fundraising refers to the process of obtaining financial support for an organization's activities through various methods such as campaigns, events, and grant applications.
Fundraising campaigns are organized attempts to gather monetary donations from supporters for non-profit organizations' activities, projects, or causes.
Fundraising plans consist of structured approaches to obtain financial resources for a group, outlining timelines, tactics, objectives, and efforts to involve stakeholders.
Digital fundraising refers to the use of online channels and tools to solicit and accumulate financial contributions for charitable purposes, non-profit groups, or political campaigns.
Donor engagement refers to the intentional process of establishing and sustaining connections with financial contributors, encouraging ongoing commitment and responsible management of their support.
Personable refers to the quality of being friendly, engaging, and able to make others feel comfortable and valued in social and professional contexts.
Attend and participate in a two-hour workshop with UNH Professional Development and Training. .2 CEUs will be awarded upon completion.
Strategic AI Planning for Business Leaders
The business leader who earned this badge has learned to evaluate AI solutions based on value to the business, map applications to their organization's unique challenges, and assess AI-readiness of the business. They have created a customized roadmap for potential change within their organization on implementing AI.
AI platforms provide an integrated environment for developing, training, and deploying AI applications, featuring tools for data processing, model creation, and managing machine learning workflows.
AI research encompasses the creation and improvement of methods, systems, and models to mimic, enhance, or exceed human intelligence, advancing fields such as machine learning, robotics, and data analytics.
Change management strategies are approaches to guide, assist, and ease the process of organizational change for individuals, teams, and entire organizations.
Change Leadership: The skill of motivating and directing people through transformational shifts, overseeing the move from existing to targeted organizational mindsets and actions.
Attend and participate in two-hour workshop with UNH Professional Development and Training. .2 CEUs will be awarded upon completion.
AI for Small Business and Entrepreneurship
AI for Small Business and Entrepreneurship badge image
The recipient of this badge has learned how to leverage AI for small business without the budget-with demonstrations of accessible tools like ChatGPT for content creation, Jasper for marketing, and affordable customer analysis platforms that deliver powerful insights. They have developed a personalized AI implementation plan tailored to their specific business challenges and goals.
AI software refers to computer programs that employ machine learning and cognitive computing to perform autonomous decision-making, pattern recognition, and predictive analytics in various applications.
AI products consist of applications and tools integrating artificial intelligence, designed to execute tasks, learn from data, and enhance user interactions or decision-making.
Small Business Management refers to the effective organization and administration of resources, processes, and strategies to efficiently run and expand a company with limited staff and revenue scale.
Business management encompasses the strategic coordination of resources, operations, and personnel to accomplish organizational objectives efficiently and effectively, adapting to market changes and maximizing profitability.
Business development entails the strategic pursuit of new opportunities to increase a company's revenue and growth through identification, cultivation, and acquisition.
Business planning entails establishing objectives, outlining measures, and distributing resources to direct a company's development and financial soundness.
Attend and participate in a two-hour online workshop with UNH Professional Development and Training. .2 CEUs will be awarded upon completion.
Building Custom AI Chatbots for Business
Building Custom AI Chatbots for Business badge image
The earner of this badge has learned how to create a functional, customized AI chatbot for their business, including how to develop knowledge bases, natural conversations and integration of chatbots into existing systems. Measuring success with analytics and effective prompt design mechanisms were also featured in this workshop.
A chatbot is a computer program powered by AI, designed to mimic human conversation for various purposes, such as customer service and information provision.
Chatbot Development consists of building automated conversational agents that mimic human interaction, utilizing AI and natural language processing to streamline customer service or other dialogue-based functions.
ChatGPT is a language model AI designed to produce authentic human-like responses, engaging in dialogue, addressing inquiries, and performing diverse language tasks across various domains and applications.
AI development involves designing and improving algorithms that enable machines to carry out tasks requiring human-like intelligence, such as learning, problem-solving, and decision-making.
Knowledge bases are organized information stores, used for housing and accessing data to aid business processes, decision-making, and customer support.
Analytics refers to the methodical examination of data or statistics through computational means, aiming to uncover patterns, validate theories, and guide decision-making.
Analytics strategy entails a structured approach to leveraging data analysis for informed decision-making, enhanced performance, and sustained competitive advantage via practical insights and constant improvement.
Communication design encompasses the creation of visually and verbally engaging content to transmit information and elicit specific reactions across multiple media channels.
Customer-oriented signifies focusing on customers' needs, proactively comprehending and prioritizing their expectations for exceptional service and satisfaction.
Customer satisfaction measures the degree to which products or services fulfill a customer's expectations, impacting loyalty and reputation in a competitive market.
AI-Generated Video & Multimedia badge image
The earner of this badge has explored tools to create professional-quality video content, with no production crew needed. Synthesia, Runway, and Descript are among the tools featured, and the workshop focused on mastering best practices for scripting AI videos, customization, and maintaining brand consistency.
Synthesia is the use of AI technology to generate lifelike synthetic media content, including videos and voiceovers, for digital communication and marketing purposes.
Video applications are tools used to create, edit, manipulate, and share video content on digital platforms, requiring multimedia software and storytelling skills.
Video Automation utilizes software tools and technologies to streamline video creation, editing, and distribution, enhancing efficiency and consistency while reducing manual intervention and time investment.
Video making consists of conceiving, recording, editing, and assembling visual content into sequential images, intended for diverse mediums and viewerships.
Video production involves the process of producing visual narratives by capturing motion pictures, integrating artistic and technological aspects, and refining the content through editing and post-production.
Visual communication refers to the use of visual aids like charts, images, and videos to effectively convey information and ideas to an audience.
Multimedia refers to the integration of text, audio, visuals, animations, video, and interactive elements in digital formats to effectively communicate information and ideas.
multimedia production is the art of integrating text, images, audio, animation, and video to create compelling content for different audiences and platforms.
Attend and participate in a two-hour online workshop with UNH Professional Development and Training. .2 CEUs earned upon completion.
The earner of this badge has explored how to transform complex data into compelling visual stories-including how AI-enhanced tools like Tableau, Power BI and specialized platforms can automatically generate insights and dashboards. They have also learned best practices for data preparation and how to communicate findings to different audiences.
Data Visualization is the process of converting data into visual forms like charts, graphs, and maps to effectively communicate information.
Data Visualization Software refers to a set of tools designed to transform data into graphical representations, such as charts and interactive dashboards, enabling easier analysis and information sharing.
Data analysis involves examining, cleaning, transforming, and modeling data to reveal valuable insights, inform decisions, and support conclusions.
Tableau is a software for generating interactive, sharable visual representations of data, transforming complex raw information into comprehensible charts and graphs.
Power BI is a set of business analytics tools that transform data from multiple sources into dynamic dashboards and business intelligence reports, improving visualization and analytical abilities.
Tableau Dashboards are interactive data visualization tools that enable users to analyze, present, and make informed business decisions based on complex datasets in a dynamic, graphical format.
Dashboards are graphical user interfaces that present data and key performance indicators in a visually appealing manner, enabling users to grasp information and make decisions more efficiently.
Best practices are established procedures, widely accepted as successful, that consistently provide excellent outcomes, setting industry standards for efficiency and efficacy.
Effectiveness evaluation is the systematic assessment of the efficiency and outcomes of activities, strategies, or processes to determine their success and inform future improvements.
AI & Automation in Business Operations badge image
The recipient of this badge has completed a workshop in how to identify and implement AI automation opportunities in their business to streamline operations, reduce costs and improve efficiency. They are able to identify processes suitable for AI automation, calculate the ROI and business impact of automation, design implementation plans and manage change during automation transitions.
Automation development refers to the creation and integration of software systems to execute tasks autonomously, enhancing efficiency and consistency in various processes.
Automation roadmaps are blueprints for incorporating automated processes within a company, with the objectives of increasing productivity, decreasing expenses, and optimizing operations over time.
Cost reductions refer to techniques used to lower expenses and enhance efficiency, increasing profitability by cutting back on procurement, operational, and resource management costs while preserving quality and performance.
Process implementation refers to the execution of strategies and methods to establish new or improved procedures within organizational operations for enhanced efficiency and effectiveness.
Attend and participate in a two-hour online workshop with UNH Professional Development and Training. .2 CEUs will be issued upon completion.
Operational Readiness for Police Officers
Badge earners have gained practical skills to manage crises involving Opioid Use Disorder (OUD) and co-occurring mental health conditions as well as effective crisis de-escalation techniques, Naloxone administration, and how to connect individuals with necessary resources. The course focused on harm reduction and building trust, helping learners respond safely and compassionately, while fostering positive relationships with individuals in crisis and enhancing community safety.
Crisis intervention entails promptly recognizing, evaluating, and addressing urgent situations to minimize distress and promote lasting recovery and balance.
De-escalation Techniques refer to strategies employed to decrease tension and conflict during interactions, employing calm communication, empathy, and problem-solving approaches to avert escalation of adversarial or combative situations.
Crisis assessment entails evaluating emergencies, identifying risks, and determining necessary actions to manage and minimize potential consequences.
Opioid addiction is a persistent medical disorder defined by the continued use of opioids in spite of adverse effects, often necessitating extensive therapy involving medication, therapy, and support networks.
Mental health assessments are professional evaluations used to diagnose, identify, and determine suitable treatment for an individual's emotional and psychological well-being.
Collaboration refers to the process of cooperating with others to accomplish a shared objective, utilizing different viewpoints, abilities, and expertise via open communication and teamwork.
Resource utilization refers to the strategic use and management of a company's assets, workforce, and finances to maximize efficiency and achieve organizational goals effectively.
Trust development refers to the capacity to establish, foster, and preserve confidence via consistent, genuine, and ethical interactions within professional environments among colleagues, clients, and stakeholders.
Substance abuse assessments involve professionals assessing individuals for drug or alcohol misuse, determining its severity, and formulating suitable treatment strategies.
Completion of a self-paced, four-hour online course through Z-School and UNH Professional Development and Training.
Advisor: Operational Readiness for Police Officers
The badge earner has served in an advisory role for the Operational Readiness for Police Officers course, reviewing course curriculum and making suggestions on how to make the curriculum most effective for officers in the field. They have demonstrated communication and active listening skills, as well as operational knowledge, while upholding standards for police interaction with the public they serve.
Active listening is the skill of fully concentrating on, comprehending, and responding to spoken information, which enhances communication and shows engagement.
Social Media Engagement refers to the active communication with audiences on various platforms, aiming to establish brand visibility, cultivate community, and spark interest through likes, comments, shares, and direct interactions.
Promotional Campaigns refer to well-planned marketing efforts aimed at boosting product/service awareness and sales through targeted, timed, and coordinated messaging across various platforms.
Serve in an advisory capacity for the Operational Readiness for Police Officers course, making curriculum suggestions and promoting the course to law enforcement organizations through social media.
Operational Readiness for First Responders
Advisor: Operational Readiness for First Responders
The badge earner has served in an advisory role for the Operational Readiness for First Responders course, reviewing course curriculum and making suggestions on how to make the curriculum most effective for first responders in the field. They have demonstrated communication and active listening skills, as well as operational knowledge, while upholding standards for interaction with the public they serve.
Serve in an advisory capacity for the Operational Readiness for First Responders course, making curriculum suggestions and promoting the course to first responder organizations through social media.
The earner of this badge has completed two modules of the Customer Experience Certificate Program, developing a customer-centric, innovative mindset to help create an optimal customer experience for their clients.
Complete the first two modules in eight-module, online, self-paced course with Z-School and UNH Professional Development and Training.
The earner of this badge has completed the Customer Experience Certificate Program, developing a customer-centric, innovative mindset to help create an optimal customer experience for their clients. The learner has created a customer experience portfolio, understands how to use a customer experience relationship development model to improve relationships, and navigate organizational change to enhance their customers’ experience.
Successfully complete eight-module, online, self-paced course with Z-School and UNH Professional Development and Training.
Advisor: Customer Experience Certificate
The badge earner has served in an advisory role for the Customer Experience Certificate course, reviewing course curriculum and making suggestions on how to make the curriculum most effective. They have demonstrated communication and active listening skills, as well as operational knowledge on change management, while upholding standards for interaction with customers.
Serve as an advisor on course curriculum, reviewing and making suggestions on how to create the most effective course.
Treatment System Design & Post Construction Performance Estimates Part 1
The earner of this badge completed part 1 of Treatment System Design & Post Construct Performance Estimates Training with UNH Professional Development & Training. The badge earner has started to explore how to design high-performing stormwater systems using innovative Green Infrastructure and Low Impact Design (LID) strategies. The learner understands the need to size systems dynamically and statically, work with permeable pavements and subsurface gravel filters, apply hydraulic controls, and estimate costs.
Cost estimation is a methodical approach to forecasting expenditures for a project or product, taking into account various elements to achieve financial effectiveness and precision.
Complete non-credit, six-hour workshop with UNH Professional Development and Training. .6 CEUs will be awarded upon completion of workshop.
Treatment System Design & Post Construction Performance Estimates Part 2
The badge earner explored how to design high-performing stormwater systems using innovative Green Infrastructure and Low Impact Design (LID) strategies. The learner has a foundational understanding of how to size systems dynamically and statically, work with permeable pavements and subsurface gravel filters, apply hydraulic controls, and estimate costs and can now evaluate system performance, apply crediting strategies, and plan for long-term operation and maintenance.
Performance management encompasses setting objectives, evaluating employee achievements, and offering feedback to enhance organizational efficiency and personal growth.
Stormwater runoff modeling involves using computer simulations to forecast rainwater movement over urban and natural terrains, managing water resources and reducing flooding risks.
Enroll in and complete six-hour workshop with UNH Professional Development and Training. Learner must have completed Treatment System Design & Post Construction Performance Estimates Part 1 in order to take this workshop. .6 CEUs awarded upon completion.
The earner of this badge has demonstrated the ability to apply coaching principles, tools and techniques to support children and teens through a non-credit certificate program with UNH Professional Development & Training. They have learned how to develop strategies to coach children to recognize their unique strengths and challenges, and how to guide young people through real-life issues with confidence and empathy. The badge earner has gained a deeper understanding of the background of coaching, and how it differs from therapy.
Coaching is a process that helps individuals reach their potential and accomplish objectives by providing customized assistance, feedback, and accountability.
Coaching and feedback involve guiding, mentoring, and critiquing individuals to enhance their skills, performance, and personal/professional growth.
Motivational Skills refer to the capability of inspiring, empowering, and encouraging individuals or teams to achieve goals and improve performance through positive reinforcement and effective communication.
Mentorship is the process where a seasoned professional offers guidance and support to foster the personal and career growth of a less experienced person.
Goal setting refers to the process of establishing specific, attainable aims, devising action plans, and tracking advancement towards desired results for individual or group growth.
Relationship development refers to the skill of creating and fostering professional ties through clear communication, trust-building, and consistent interaction to achieve mutual benefits.
Conflict resolution is the process of addressing disagreements in a reasonable, equitable, and effective manner to achieve a harmonious, mutually agreeable outcome.
Problem solving refers to the ability to identify, analyze, and creatively resolve issues through systematic and critical thinking, overcoming obstacles to achieve effective solutions.
To earn this certificate, the learner completed a total of six (6) workshops within a two-year period, including two required workshops, ​​​​​​​Foundations of Coaching Children and Teens and Practical Techniques and Strategies for Coaching Children and Teens, as well as four elective workshops.
The educator who has earned this badge has demonstrated the ability to effectively integrate technology into teaching to enhance student engagement, including for those with diverse learning needs. Workshops in this UNH Professional Development & Training non-credit certificate program focused on designing interactive digital resources, using artificial intelligence to support planning and instruction, and applying tools like Google Workspace and Canva to personalize learning and foster collaboration. The earner understands how to support modern, student-centered teaching through strategic and innovative technology use.
Digital content refers to the production and oversight of textual, visual, and multimedia materials designed to captivate users and convey brand messages through internet-based channels.
Google Workspace is a suite of cloud-based productivity and collaboration tools, such as Gmail, Docs, Drive, Calendar, and Meet, designed to improve workplace efficiency.
Personalized learning is a customized educational method that caters to unique abilities, learning styles, and interests, optimizing each learner's potential and effectiveness.
Student engagement refers to the cultivation of learners' involvement, eagerness, and commitment, encouraging authentic connections and a personal investment in their schooling.
Collaboration Tools are digital platforms and software that enable efficient communication, file sharing, project management, and real-time teamwork across various locations and time zones.
Differentiated instruction is a teaching method that adapts techniques and resources to cater to individual students' learning styles, abilities, and interests for improved learning results.
Canva is a user-friendly graphic design tool for creating visual content like social media graphics, presentations, and posters, with a drag-and-drop interface and a large template library.
Digital literacy encompasses the skills required to effectively locate, assess, utilize, disseminate, and produce digital content using technology and the internet.
Adaptability refers to the ability to adjust to new situations, accept change, and quickly learn new skills when faced with changing circumstances or challenges.
Creativity refers to the capability of producing unique and imaginative concepts, solutions, or products that challenge traditional thinking and expand possibilities.
To earn this certificate, learners enrolled in six elective workshops through UNH Professional Development and Training, and completed them within a two-year timeframe.
AI Masterclass: ChatGPT & Microsoft Copilot for Professionals
AI Masterclass: ChatGPT & Microsoft Copilot for Professionals badge image
Learners who earned this badge participated in a day-long, hands-on workshop focused on learning how to use ChatGPT and Microsoft Copilot. They learned techniques on how to cut writing time in half, how to organize and analyze information, automate repetitive tasks, and left with the ability to be more confident, efficient and ready to take advantage of evolving AI tools to make their work life more effective.
A copilot is a flight officer who aids the primary pilot by handling navigation, safety measures, and air traffic control communication.
Attend and participate in a one-day workshop with UNH Professional Development & Training. .6 CEUs issued upon completion.
Professional Coaching Certificate badge image
This badge recognizes individuals who have completed a 10-month non-credit certificate program through UNH Professional Development & Training, aligned with the International Coaching Federation (ICF) core competencies. Through live workshops, peer coaching, and personalized mentor feedback, earners have developed foundational coaching skills, learned to lead ethical, client-centered conversations, and demonstrated the core qualities of an effective coach.
Questioning refers to the skill of posing thought-provoking queries to obtain information, enhance comprehension, and facilitate problem-solving.
Ethical behavior refers to actions that align with moral principles, exhibiting honesty, fairness, and integrity while respecting individual rights and societal norms.
Effective communication refers to the skillful expression of information and ideas, using various methods, to achieve shared comprehension and fruitful engagement.
Reflective practices involve analyzing experiences and outcomes to enhance personal and professional growth through continuous self-evaluation and critical thinking.
Reflective listening is a communication approach where one actively listens, comprehends, and rephrases the speaker's message to show empathy and foster mutual understanding.
Constructive feedback is the practice of offering specific, constructive advice to promote progress and growth, while maintaining a respectful and positive tone.
Providing feedback refers to the act of offering constructive insights, observations, and recommendations to enhance performance, foster growth, and direct future behavior in a supportive way.
Accountability refers to the readiness to accept responsibility for one's actions and decisions, showing dependability and honesty in both personal and work-related contexts.
The UNH Certificate in Professional Coaching requires completion of one ten-month program, including 10 workshop days, individual mentoring, peer coaching sessions, and a final performance evaluation. The program includes 73 total hours: - 60 hours of direct instruction. Session modules meet monthly on Zoom and seven hours of group mentoring are built into the modules. - 3 hours of individual mentoring (for a total of 10 mentor hours). Mentors will be assigned, and dates arranged once the class begins. - 10 hours of peer coaching to practice coaching and get feedback. Peer coaching will take place between sessions.
The UNH Certificate in Professional Coaching has officially been approved as a Level 1 ICF Accredited Coaching Education Provider by the International Coaching Federation (ICF), recognizing the program’s excellence in meeting rigorous global coaching standards. The curriculum is designed to prepare participants to pursue the Associate Certified Coach (ACC) credential.
The recipient of this badge attended a one-day conference, From Potential to Power: Shaping the Future of Leadership, with UNH Professional Development & Training. Attendees engaged in expert-led sessions covering topics including AI integration, emotional intelligence, neuroscience, and leading with empathy and purpose. The workshops explored the core principles of effective leadership, including building resilience, fostering collaboration, navigating change, and inspiring teams to achieve their best.
Ethical leadership is a method of guiding individuals by adhering to moral principles, values, and beliefs that prioritize fairness, respect, and a dedication to honesty and the welfare of society.
Leadership styles refer to the diverse methods and strategies employed by leaders to inspire, direct, and supervise teams in order to accomplish goals and accommodate workplace settings or organizational cultures.
Listening is the intentional act of receiving, comprehending, and thoughtfully reacting to verbal information, demonstrating comprehension and participation in communication.
Attend one-day UNH Professional Development & Training conference.
The earner of this badge has completed a 12-week module focused on game design theory. They have learned how to design compelling games, quests and objectives; how to design core gameplay mechanics and concept development; how to add visuals to enhance levels; and how to build simple prototypes in the Unreal game engine. The earner also demonstrated creativity, problem-solving, collaboration, and iterative design thinking while building and testing simple prototypes using the Unreal Engine.
Game design is the art of crafting engaging player experiences through strategic planning of game mechanics, narratives, and interactive elements for video games and entertainment products.
Game development is the creation of interactive entertainment software through a combination of design, programming, and artistic elements for various platforms.
Game engines are software platforms that facilitate the development of video games, offering integral tools for graphics rendering, physics, user input, scripting, and collision management.
Game production is the process of overseeing and managing the development of video games.
Game systems are the interconnected mechanisms within a game that define its rules, provide structure, and create the gameplay experience, including scoring, progression, and competition elements.
Concept development entails the generation, elaboration, and refinement of ideas to establish a feasible foundation for a product, service, or project before implementation.
Design specifications are comprehensive documents that detail the necessary criteria for constructing a product or system, such as materials, dimensions, standards, and functionality, to direct the development process.
Unreal Engine is a comprehensive set of software tools designed for creating advanced games, real-time 3D movies, and immersive AR/VR experiences.
Visual designs are the art of creating and arranging visual elements to convey messages, express ideas, or enhance visual appeal in different mediums.
Video Game Development is the process of designing, programming, and testing interactive digital entertainment, incorporating elements like art and sound to create immersive gaming experiences.
Prototyping is the creation of early-stage models to test and refine ideas before production.
Interactive Media refers to digital platforms that react to user input, offering immersive experiences such as games, applications, and educational tools, fostering active involvement and interaction.
Digital design is the art of crafting visual elements for digital mediums, such as websites, apps, and ads, using specialized computer programs.
To earn this badge, the learner completed a 12-week module and three portfolio projects: A game pitch document, a game design document and an Unreal Engine gameplay prototype.
Earners of this badge have a fundamental knowledge of the C++ programming language, including basic syntax and some advanced techniques; as well as the ability to create a C++ game by applying game programming concepts used in development.
C++Builder is a software development tool that enables the creation of C++ applications using a visual framework and drag-and-drop components, streamlining the design and code generation process.
C/C++ are powerful, adaptable programming languages used for creating systems and software, offering direct memory control for efficient development of applications and operating systems.
Game programming is the development of software for video games, including mechanics, graphics, audio, and interfaces.
Polymorphism refers to the capability in programming to use a common interface for various data types, allowing objects to be treated as members of their parent class.
Inheritance is a core principle in object-oriented programming, enabling a class to inherit characteristics and functions from a parent class, promoting code reuse and hierarchical connections.
Template Development is the process of designing reusable frameworks or layouts for efficient and consistent production of documents, presentations, or digital content across platforms and applications.
To earn this badge, learners completed a 12-week module focused on the basics of game programming and the C++ programming language.
Meat Processing and Food Safety Certificate
Meat Processing and Food Safety Certificate badge image
The earner of the Meat Processing & Food Safety certificate has demonstrated workforce-ready skills in meat handling, processing, evaluation and safety, aligned with industry and regulatory standards. Through completion of select American Meat Science Association (AMSA) courses, learners gained both theoretical and applied competencies essential to the food production and meat processing industries. They have successfully passed ASMA certification exams in Culinary Meat Selection & Cookery, Food Safety & Science, and Meat Evaluation, and participated in an in-person butchery lab day with a culinary arts professor, demonstrating knowledge and aptitude in the meat processing industry.
Meat Cutting Experience refers to the expertise in accurately portioning and preparing different meats following culinary norms and individual customer requirements while ensuring safety.
The meat industry encompasses the various stages of livestock and meat production, from raising animals to processing, packaging, and distributing beef, pork, poultry, and processed meats.
Meat Production is the process of raising, processing, and packaging animals for consumption, ensuring quality, safety, and compliance with food regulations.
This certification validates that the holder has the skills to cut, trim, and prepare meat for sale, ensuring it meets quality and safety standards.
Trimming (meat/food) involves the removal of undesirable parts like fat, skin, sinew, or bones from food items, especially meats, to enhance their texture, appearance, and cooking quality.
Food handling is the safe preparation, storage, and serving of food to prevent contamination and maintain hygiene throughout the food service process.
Food Handling Safety encompasses practices to prevent contamination and foodborne illnesses during storage, preparation, and serving.
Food science encompasses the investigation of the physical, biological, and chemical properties of food, as well as the principles related to processing and safety.
Food Inspection is the methodical assessment of food products to guarantee adherence to safety standards, quality, and regulations, safeguarding consumers from contamination and health risks.
Sanitation Procedures are established methods for cleaning and disinfecting spaces, protecting public health by preventing contamination and disease transmission.
Quality control refers to the systematic process of ensuring products and services adhere to set standards of excellence through inspections, testing, and corrective actions to maintain consistency and reliability.
Foodborne illnesses result from ingesting contaminated food or drink containing harmful pathogens, chemicals, or toxins, which can induce symptoms such as nausea, vomiting, and diarrhea.
Regulatory compliance entails following applicable laws, guidelines, and standards, ensuring business operations align with legal requirements to prevent penalties.
Food safety encompasses the proper handling, preparation, and storage of food to prevent contamination and illness, ensuring its safe consumption.
Knife skills entail the adept handling of diverse knives to precisely, securely, and swiftly cut, chop, slice, and dice food ingredients during culinary preparation.
Cooking is the method of creating meals by blending, heating, and combining ingredients, following recipes or personal techniques, to make flavorful and healthy dishes.
Butchering entails the artisanal process of transforming animal carcasses into sellable or servable cuts of meat, involving slaughter, dressing, sectioning, and trimming.
Food preservation refers to the techniques used to prevent food spoilage, retain nutrition, and maintain texture and taste.
Food preparation consists of cleaning, slicing, seasoning, and combining food components according to recipes, utilizing different cooking methods while adhering to hygiene and safety protocols.
To earn this certificate, the learner must complete three ASMA courses and pass the certification exams associated with the courses, as well as complete an in-person butchery lab, demonstrating both knowledge and aptitude in the industry.
Upon successful completion of the AMSA courses, learners were able to: • Apply principles of meat science to ensure safe and high-quality products. • Implement HACCP-based food safety management systems. • Evaluate and grade meat products using industry standards. • Demonstrate readiness for employment or advancement in food production, meat processing, and agricultural operations.
ASMA Culinary Meat Selection & Cookery Certification: The certification validates fluency in culinary techniques, food safety, meat selection and retail cut identification, including knife use, cutting techniques, storage practices and procedures, food microbiology practices, poultry fabrication procedures, beef grading, and retail cut identification and fabrication. ASMA Food Safety & Science Certification: This certification validates in-depth knowledge of food safety procedures and standards, including food chemistry principles, food handling, packaging and storage procedures, food safety and sanitation methods, and Hazard Analysis Critical Control Points (HACCP) Systems. ASMA Meat Evaluation Certification: This certification validates knowledge in meat carcass quality grading, meat handling and food safety, including nutrition, cookery techniques, animal inspection regulations and policies, byproducts, carcass and cuts evaluation, retail cut fabrication and identification and USDA beef grading. Lab training: The earner of this badge has practiced butchery skills, including essential cutting techniques, product breakdown, and safety protocols under expert guidance.
Supervisors Boot Camp 2026: Managing People + Technology
The badge recipient attended a one-day, high-impact conference, Supervisors Boot Camp 2026, focused on the challenges of modern supervision, and how to blend people management and technology to help lead, engage and succeed in a hybrid, multi-generational environment. Session topics included Psychological Safety; Communication for Multi-generational teams; Coaching and Performance Management; and Technology Knowledge for Supervisors.
The recipient of this badge attended a one-day conference on supervision with UNH PD&T.
Upon successful completion of Supervisors Boot Camp 2026, learners gained practical strategies to help: • Lead teams more effectively; • Strengthen communication and accountability; • Build a more positive workplace culture; • Navigate the challenges of modern supervision.